Is 911 for life or death?

Knowing When to Dial 911

In a moment of crisis, our first instinct is often to reach for the phone and dial 911. However, understanding exactly when to make that call is vital for community safety. The emergency line is strictly reserved for situations where life, health, or property is in immediate danger.

True emergencies include severe medical distress, active crimes, or fires. When the line is tied up with non-urgent inquiries—like reporting a barking dog or a minor property issue—it can dangerously delay response times for someone facing a genuine life-threatening emergency.

For situations that require police, fire, or medical attention but do not pose an immediate threat, always use your local non-emergency line. Keeping 911 open saves lives.