Is a 4.7 Uber rating good?

Is a 4.7 Uber Rating Actually Good?

On the surface, a 4.7 Uber rating might seem solid—after all, it’s close to five stars. But the reality is a bit more nuanced. According to internal data, Uber ratings are measured on a 500-point scale, where a perfect 5.0 equals 500. A 4.7 translates to somewhere between 465 and 474 points. That means a driver has likely received one-star ratings from five to seven riders.

That detail matters. In the Uber ecosystem, passengers rarely rate drivers unless something goes wrong. A one-star is usually a red flag—something like aggressive driving, unclean vehicles, or rude behavior. So when several riders take the time to leave the lowest score, it’s often an intentional warning to others.

It's average for drivers, but not great for riders. Many experienced Uber users consider anything below 4.8 a potential red flag. The best drivers—those who go the extra mile with water, phone chargers, or friendly conversation—usually maintain ratings above 4.9. A 4.7 might mean the driver is generally safe and on time, but perhaps lacks consistency or professionalism.

Still, ratings aren’t everything. A driver might have a lower score due to isolated incidents—like a missed pickup or a misunderstanding—rather than chronic issues. But if you're given the choice, and the app shows multiple drivers, it doesn’t hurt to wait for someone with a slightly higher rating. Sometimes, those extra 0.1 points mean a more pleasant ride.

In the end, a 4.7 isn’t terrible, but it’s not something to celebrate. Like a B-minus on a report card, it suggests room for improvement—and for riders, a reason to pause before hopping in.